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General Category => General Discussion => Topic started by: Bailey Xenia on September 17, 2025, 05:15:48 am

Title: fax instead of just email
Post by: Bailey Xenia on September 17, 2025, 05:15:48 am

Hi community, I’m a compliance officer at a hospital. Our staff often ask me why we still rely on fax instead of just email. How should I explain this?

Title: Re: fax instead of just email
Post by: Lewis Yazmine on September 17, 2025, 05:21:59 am

Hello! The main reason is interoperability. Not every provider uses the same secure email system, but faxing remains a universal method. With HIPAA compliant faxing, data is encrypted, logged, and delivered securely, which makes it a safer alternative than unencrypted email. Faxing also provides automatic delivery confirmations, which can be crucial for audits.
So, faxing isn’t outdated — it’s just adapted with new compliance standards. Staff need to see it as a trusted backup method that ensures communication never fails. If you want additional talking points to share with your team, check out https://digital-built-britain.com/ for more resources.